Advanced Job Relations

Advanced Job  Relations
Course by TWI Leadership at your Facility

OVERVIEW

Advanced Job Relations is a tool for supervisors that covers how to do one-on-one coaching to address current performance and professional growth. By following the 4 Step Process, we begin to not only grow our current leaders but we are better equipped to assess and mentor all of our subordinates to be ready to take the next step in their professional growth. This is done so by learning the skill in counseling by repetition and practice until it becomes natural. It is best suited for our second line leaders and above, but can also add huge value if there is ability to trust first line leaders with this responsibility. A firm grasp of JR is required due to their close working ties. Students will learn how to communicate in a productive two way conversation taking in the employees meaning not just the words they use.

How often do we hear but not truly listen?

ITEMS COVERED:


Supervisors will demonstrate and practice the following qualities for more effective communication:

  • Respect for Employees
  • Self and Cultural Awareness
  • Credibility
  • Empathy
  • Active Listening
  • Responding
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